NET WIZARDS

    Privacy Policy

    How we collect, use and protect your personal data.

    Last updated: April 2026

    1. Introduction

    NET WIZARDS L.L.C ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share and safeguard information when you visit netwizards.ae or interact with our solutions.

    2. Information We Collect

    • Identification data: name, job title, company, email, phone
    • Project information you submit through contact or RFQ forms
    • Technical data: IP address, browser type, device information, pages visited
    • Cookie data (see our Cookie Policy)

    3. How We Use Information

    • To respond to enquiries and deliver requested services
    • To send relevant updates, technical content and event invitations (with consent)
    • To improve our website, products and customer experience
    • To comply with legal and regulatory obligations

    4. Data Sharing

    We do not sell your personal data. We may share information with: trusted service providers (hosting, analytics, email delivery) under strict confidentiality, group companies (WOM Technologies, NEX GENIX IoT) for joint solutions delivery, and regulatory authorities when legally required.

    5. Cookies & Tracking

    We use essential cookies for site functionality, plus analytics and marketing cookies (only with your consent). Manage your preferences via the cookie banner or our Cookie Policy.

    6. Data Retention

    We retain personal data only as long as necessary for the purposes described above, or as required by UAE law. Lead and contact data is typically retained for 36 months from last interaction.

    7. Your Rights

    • UAE PDPL (Federal Decree-Law No. 45 of 2021): right to access, correct, erase, restrict processing, object, withdraw consent, and data portability
    • GDPR (EU residents): the same rights apply, plus the right to lodge a complaint with a supervisory authority
    • To exercise any right, contact our Data Protection Officer at dpo@netwizards.ae

    8. Contact Our DPO

    Data Protection Officer
    NET WIZARDS L.L.C
    Dubai, United Arab Emirates
    Email: dpo@netwizards.ae

    9. Updates to this Policy

    We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision.